Interpreters & Language Access in the Courts
The Court provides multilingual interpretation and general language services in court proceedings to ensure meaningful participation in the judicial court process for individuals with limited English proficiency. In doing so, the Court promotes equal access to justice to ensure that court procedures are fair and understandable for court users from diverse cultural backgrounds.
The Court provides bilingual staff at most Clerk’s Offices. When bilingual staff is not available, the Court provides telephonic interpreter assistance using the services of an outside language provider. The Court assigns qualified court interpreters in court proceedings at no cost in the following areas: criminal, juvenile delinquency, juvenile dependency, probate, mental health, family law, civil harassment, unlawful detainer (eviction), traffic, small claims, and other limited civil cases
More information about language access in the California courts is available at the following website:
How to request an interpreter
To request or cancel an interpreter, please contact the court’s Language Access Coordinator by email at email@example.com or you may request or cancel an interpreter in person at the clerk’s office. Clerk’s offices are located in Santa Cruz at 701 Ocean Street, Room 110 and Room 120 or in Watsonville at 1 Second Street. Requests can be made during normal business hours of 8 a.m. to 3 p.m. Monday through Friday (closed for holidays). Requests for interpreters can also be made in court while your matter is being heard. Simply inform the court or your attorney that you would like an interpreter. The court may use a telephone interpretation service when an in-person interpreter is not available.
Judicial Council Form INT 300 (Click Here) – Court users may complete and present this form at the Civil Clerks Office (701 Ocean Street, Room 110, Santa Cruz) to request interpreters in civil cases.
The Complaint Process
If you have a complaint about access to language services, you may submit a complaint using either fillable form (Click Here for English) or (Click Here for Spanish). A Language Access Coordinator will review and respond to all interpreter and language access complaints.
The Court takes all complaints about language access very seriously and will address the concerns in an appropriate manner. Please be aware that the Language Access Coordinator does not have the authority to change or modify any decision made by a judicial officer and that its review of the complaint does not, in any way, affect or extend any applicable deadlines or procedural requirements such as filing motions, appeals, modifications, etc. You may hand deliver your complaint form at judge chambers reception at the Santa Cruz Courthouse at 701 Ocean Street or you can email it to firstname.lastname@example.org.
Santa Cruz Superior Court,
County of Santa Cruz
Attn: ADA Coordinator
701 Ocean Street Room 110
Santa Cruz, CA 95060
TTY: (831) 429-5514